Terms & Conditions

This is our Terms and Conditions for doing business with us, Abundant Life Concierge, and A. Live Wellness & Relaxation Wellness Spa. Website Disclaimer Policy Information in all Abundant Life Concierge, Abundant C&P, and Dr. Nicole D.O. websites are presented as public service information. It is not intended to be nor is it a substitute for professional medical advice. You should always seek the advice of your physician or other qualified health care provider if you think you may have a medical problem, before starting any new treatment, or if you have any questions regarding your medical condition. These pages may contain links to other web sites as a service to our readers. Neither Abundant Life nor any of its affiliated providers and medical centers is in any way responsible for information provided by other organizations. Cancellation Policy We understand that sometimes schedule adjustments are necessary, therefore, we respectfully request at least 24-hour notice for cancellations or rescheduling. If you do not show to your scheduled appointment time, or reschedule within 24 hours of your scheduled appointment time, cancellation and rebooking fees will apply according to our policy below: Appointments made within the 24-hour period, that are canceled less than 4 hours prior to the reserved appointment time may be subject to an additional rebooking fee. Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that opening. A. Live Wellness & Relaxation Spa policies are presented and provided in the best quality and tradition of excellent servicing for our established and future clients. Please note, we do not offer refunds. However, if you give us at least 24 hours notice of your need to cancel, we will credit your payment toward another session. However, if you do not cancel with at least 24 hours notice, you will lose any payments you have already made and may be subject to a rebooking fee if you no show or cancel more than once. Appointment Confirmation As a courtesy, you will receive email and/or text reminders prior to your scheduled appointment. It is your responsibility to remember your appointment dates and times in order to avoid late arrival, missed appointments and cancellation fees. Refunds A. Live Wellness & Relaxation has a no refund policy on services completed. We offer complimentary fixes within 7 days of the service completion pending approval of each provider. Products purchased at A. live Wellness & Relaxation have a strict return/refund policy: In order to be eligible for a refund, you must return the product within 30 calendar days of your purchase. The product must be in the same new and unused condition that you received it and undamaged in any way. After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement. For purchases made with gift cards or gift certificates, the refunded monies will be reapplied to the original gift card or gift certificate, no cash refunds are offered for gift cards or gift certificates. If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund. REASONABLE ACCOMMODATION POLICY A. Live Wellness & Relaxation will provide reasonable accommodations to qualified patrons with disabilities. An individual with a disability is a person who: (1) has a physical or mental impairment that substantially limits one or more major life activities; or (2) has a record of such an impairment; or (3) is regarded as having such an impairment. A. Live Wellness & Relaxation is committed to providing reasonable accommodations to its patrons to ensure that individuals with disabilities enjoy equal access to all services provided and will provide reasonable accommodations: – When a patron with a disability needs a reasonable accommodation to obtain access to a service. – A patron or another individual on behalf of the patron may request a reasonable accommodation. A. Live Wellness & Relaxation will process requests for reasonable accommodations and will provide reasonable accommodations where appropriate in a prompt and efficient manner. While all Services staff will oversee requests for reasonable accommodations, all management personnel must be familiar with this policy. PACKAGE POLICY: Purchased packages are nontransferable and expire 1 year from date of purchase.

Store Terms & Frequently Asked Questions

We ship orders within 1-2 business days. We generally ship USPS Priority Mail which takes 1- 3 days depending on your location.
 
We charge $5 shipping with free shipping on orders over $55. We ship USPS Priority Mail.

We stand behind our products 100%, and your complete satisfaction is our goal. If you experience any fulfillment, shipping, or quality issues with an order, such as an incomplete or incorrect order, or if any damage occurred during shipping, please contact us within five business days to begin the return process.

No other product returns are accepted.

In order to receive a credit for a returned product, you must notify and get approval from one of our customer service representatives within five business days of receiving the order. Please contact us before shipping any product back for a return, as we will not accept any returns without prior authorization.

To receive credit for returned product(s), you must:

  • Notify Customer Service within five business days of receiving the order to report the error or issue.
  • Ensure that any products sent in error remain un-opened, un-marked, and in a sellable condition unless damaged in shipment.
YES! We only use State Inspected cGMP labs and each product goes through extensive testing. We only use the highest quality sources for raw materials. Click here for more information.
 
That is completely dependent on what supplier has the best material. It is one of our highest priorities to search out the best raw materials based on quality, purity, and research.
Yes. Everything listed on the label is present in the capsule, tablet, powder, or liquid. What you see is exactly what you get.
With minor exceptions, our formulas do not contain wheat, gluten, corn protein, yeast, soy, animal, or dairy products. None of our formulas contain artificial colors, artificial sweeteners, or preservatives. We do use natural flavors in certain chewable products.
There are a few instances in which fillers are used. In cases where a filler must be used, we use only vegetable-based cellulose or rice flour or rice bran.

We rarely use tablets with the exception of our chewable supplements. For chewable tablets we often use xylitol and/or CanTab (which is made from compressed dextrose).

If we must use conventional tablets, we use one or more of the following: Di-calcium phosphate, microcrystalline cellulose, silica, crosmarmellose sodium, methyl cellulose, hydroxypropyl methylcellulose, dicaclcium phosphate dihydrate and calcium carbonate. All binders are hypoallergenic, non-animal derived compounds.

We generally try to avoid using magnesium stearate but when we have to use it, we only use vegetarian stearate.
Yes. Our bovine-sourced formulas are very safe and do not pose any risk for mad cow disease. Also: Many of our glandulars are porcine (pork) in origin so do not pose the risk of this disease.
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